Consumer law, also known as consumer protection law, is a set of legal rules and regulations designed to safeguard the rights and interests of consumers in their interactions with businesses and sellers. It aims to ensure fair and transparent transactions and protect consumers from unfair practices, fraud, and deceptive business practices.

In simpler terms, consumer law is a collection of laws that provide consumers with certain rights and protections when buying goods or services. It helps consumers make informed choices, ensures product safety and quality, and gives them the ability to seek remedies in case of issues with a purchase. Consumer law plays a crucial role in maintaining trust between consumers and businesses and promoting a fair marketplace for all parties involved.

In Pakistan the relevant laws that govern the rights of Consumer vary from province to province. Some of the key legislation in this area of law are Islamabad Consumer Protection Act 1995, Khyber Pakhtunkhwa Consumer Protection Act 1997, Baluchistan Consumer Protection Act 2003, Punjab Consumer Protection Act 2005 and Sindh Consumer Protection Act, 2014

We at Alam & Alam understand and practice within this area of law and our team is fully equipped to safeguard our Clients’ rights in such matters.